Frequently asked Questions
From concept to launch, we are your end-to-end partner. We will provide you with all the help you need to grow your business, and we are sure to answer all your questions.
How quickly can I see results with Kodobe?
Most of our clients see measurable improvements within 30 days of implementation. For example, FCMB Bank saw a 300% increase in customer engagement within the first month of launching their gamified loyalty program.
What kind of ROI can I expect?
Our clients typically see 200-300% increase in customer engagement, 30-45% reduction in churn rates, and 35-40% increase in transaction volumes. For example, Moniepoint achieved a 250% boost in app usage and 40% more transactions.
How long does it take to implement Kodobe?
Our no-code platform means you can launch your first campaign in as little as 24 hours. We provide full technical support and integration assistance to ensure a smooth setup process.
What types of businesses can use Kodobe?
Kodobe is perfect for Financial Services, E-commerce, and Digital Brands. We've successfully implemented solutions for banks, fintech companies, retail brands, and digital platforms.
How do you measure success?
We provide comprehensive analytics including engagement rates, transaction volumes, customer retention metrics, and ROI calculations. Our dashboard gives you real-time insights into campaign performance.
What kind of games and rewards can I offer?
Our platform includes lucky games (wheels, dice, slots), skill-based games, and customizable rewards systems. All games are mobile-responsive and can be branded to match your company's identity.
How do you ensure customer data security?
We follow industry best practices for data security and are compliant with relevant regulations. All customer data is encrypted and stored securely. We never share customer data with third parties without explicit consent.
Can I customize the games and rewards?
Yes! Our platform is fully customizable. You can modify game mechanics, reward structures, and user interfaces to match your brand and business objectives. We also offer custom development for unique requirements.
What kind of support do you provide?
We offer 24/7 technical support, regular training sessions, and dedicated account managers. Our team helps you optimize campaigns and maximize results through data-driven recommendations.
How do you integrate with our existing systems?
Kodobe offers seamless API integration with most major platforms. We've successfully integrated with banking systems, CRM platforms, and e-commerce solutions. Our technical team handles the entire integration process.
